Security, Support & Other Questions

This section answers questions related to the safety and security.

Is SCHED* reliable and secure? Where is the data hosted?

Yes, your data is backed up nightly and saved to multiple disks instantly. We take all precautions to keep your information safe and secure. Our state of-the-art, redundant server cluster is hosted and professionally managed by Media Temple, a recognized leader in high-end hosting.

I need help. How can I contact you?

The best way to contact us is by submitting a support request at http://sched.org/admin-support.

I noticed something strange on my site. Where can I submit a support request?

You can submit a support request at http://sched.org/admin-support.
If you need more immediate help, you can contact us via instant messenger (if available) or via phone at 262-724-6278 (10 AM to 5 PM ET).

Can I add a form for reviews of my event's sessions?

Yes, you can add a form for reviews for your event. Contact us at support@sched.org for more details.

Do you have a place where I can see the schedule by venue?

Yes, you can see the schedule by venue in the Grid View (yoursite.sched.org/grid).

What browsers do you support?

We support Internet Explorer 7+, Safari 4+, Firefox 3+ and Chrome.